Shipping Policy
Thank you for shopping with TROY ! We’re thrilled to get your order to you and strive to provide the best possible service. Please take a moment to review our shipping information below.
Processing Time
We aim to get your order out the door as quickly as possible.
-
Standard Handling Time: 1–2 business days
(We carefully pack each order to ensure it arrives safely.)
Shipping Times
-
Average Delivery Time: 5–7 business days
All orders are shipped from Perth, WA. You will receive a tracking number as soon as your order is dispatched so you can follow its journey to your door.
Business Days
Please note: Weekends and public holidays are not counted as business days when calculating processing or shipping times.
Order Updates & Tracking
Once your order ships, you’ll receive a confirmation email with tracking details. If you don’t see it in your inbox, be sure to check your junk or promotions folder.
Need Help?
If you have any questions or concerns about your order, feel free to contact our friendly team at:
📧 contact@troybands.com
We're here to help!