Privacy policy

Last Updated: 7th March 2025

Introduction

Welcome to TROY ! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit and shop on our website. 

We collect the following types of personal information when you visit or make a purchase on our store:

  1. Personal Information: Name, email address, shipping address, billing address, and payment information.
  2. Shopping Behavior: Purchase history, shopping cart content, and product preferences.
  3. Technical Information: IP address, browser type, device type, operating system, and cookies.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders (including payment processing, shipping, and order updates).
  • To communicate with you regarding your order or customer support inquiries.
  • To send marketing communications, such as newsletters or special offers (you can opt out at any time).
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To comply with legal requirements and prevent fraud.

Sharing Your Information

We may share your information with trusted third parties who assist in operating our business, such as:

  • Payment processors for transaction processing.
  • Shipping companies for order fulfillment.
  • Email marketing services for sending newsletters or promotions.

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or alteration. Shopify uses secure technology to process payments and store data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee complete security.

Cookies

Our website uses cookies to enhance your shopping experience, such as keeping track of your shopping cart or remembering your preferences. You can manage your cookie settings through your browser settings.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

  • The right to access the personal information we hold about you.
  • The right to request correction or deletion of your personal information.
  • The right to object to or restrict the processing of your personal information.

To exercise your rights, please contact us at [Your Contact Email].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Children's Privacy

Our store is not intended for children under 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please review this policy periodically for any updates.